Indication based on the Act on Specified Commercial Transactions

Seller

OUR VALUE Inc.

Management Manager

Aratsu Tomoo

Location

1st floor, Building 8, Building 7-5-12 Ginza, Chuo-ku, Tokyo 104-0061

Telephone number

03-6274-6866

email address

contact@luxaria.jp

Required fees other than product price

  • Transfer fee when making a purchase via bank transfer.
  • A cash on delivery fee of 10,000 yen when purchasing with cash on delivery.
  • Interest fee for installment payments (shopping credits) *We will bear the maximum of 30 payments.

Application validity period

As a general rule, it will take two days after order confirmation (automatically send an email to confirm orders).

Defective product

Returns are only possible in the event of damage to the product due to transportation. Returns for other defective products are not permitted.

Quantity for sale

There are no specific specifications (sets depending on the product)

Delivery time

We will deliver your order within 7 days after receiving it.

Due to bad weather, delivery company circumstances, or any other reasons

If there is a delay, we will notify you by email.

Payment method

Bank transfer, cash on delivery (up to 500,000 yen), installment payment (shopping credit), credit card

Payment deadline

-Bank transfer

Please transfer your order to our designated account within two days of your order.

If the number exceeds two days, the item will be cancelled.

Please place your order again.

-If you have cash on delivery

When the product is delivered, please pay the payment to the Sagawa Express delivery person.

Return deadline

This cannot be done except in cases of damage to the product due to transportation. If the product is damaged due to shipping, please contact us within 7 days of receiving the product. Contact after 7 days will not be eligible for returns.

Return shipping

If the product is damaged due to transportation, we will handle it on delivery.