Indication based on the Act on Specified Commercial Transactions
Seller
OUR VALUE Inc.
Management Manager
Aratsu Tomoo
Location
1st floor, Building 8, Building 7-5-12 Ginza, Chuo-ku, Tokyo 104-0061
Telephone number
03-6274-6866
email address
contact@luxaria.jp
Required fees other than product price
- Transfer fee when making a purchase via bank transfer.
- A cash on delivery fee of 10,000 yen when purchasing with cash on delivery.
- Interest fee for installment payments (shopping credits) *We will bear the maximum of 30 payments.
Application validity period
As a general rule, it will take two days after order confirmation (automatically send an email to confirm orders).
Defective product
Returns are only possible in the event of damage to the product due to transportation. Returns for other defective products are not permitted.
Quantity for sale
There are no specific specifications (sets depending on the product)
Delivery time
We will deliver your order within 7 days after receiving it.
Due to bad weather, delivery company circumstances, or any other reasons
If there is a delay, we will notify you by email.
Payment method
Bank transfer, cash on delivery (up to 500,000 yen), installment payment (shopping credit), credit card
Payment deadline
-Bank transfer
Please transfer your order to our designated account within two days of your order.
If the number exceeds two days, the item will be cancelled.
Please place your order again.
-If you have cash on delivery
When the product is delivered, please pay the payment to the Sagawa Express delivery person.
Return deadline
This cannot be done except in cases of damage to the product due to transportation. If the product is damaged due to shipping, please contact us within 7 days of receiving the product. Contact after 7 days will not be eligible for returns.
Return shipping
If the product is damaged due to transportation, we will handle it on delivery.